"Setup was honestly a hassle"
I spent way longer than I expected trying to get this set up. The instructions weren’t super clear, so I kept second-guessing what I was supposed to do, and then I had to restart a few times... just not a smooth experience
sheila_Willis86
May 22, 2026
"I expected better for what I paid..."
I expected better for what I paid. The quality felt cheap to me, and I was also hoping for a faster response when I reached out. Overall, it just didn’t feel worth the money.
"The fit was all wrong for me"
I ordered my usual size from Groundluxe, fully expecting them to fit like most shoes I buy, but they felt completely off on my feet. The front was way too tight, while the heel was loose enough that my foot kept slipping around.
I tried walking around the house in them for a little while, hoping maybe they just needed a minute to settle in, but they only felt more awkward and uncomfortable to me. It didn’t feel like a simple half-size issue, the whole shape just didn’t work for my foot.
i’m disappointed because I don’t want to play a guessing game with sizing just to maybe end up with a pair that fits. For me, these were not worth the hassle.
"Expected better for the price"
Maybe I’m being a little picky, and maybe I just expected too much, but the build quality really didn’t feel great to me. The edges didn’t line up properly, and after using it for a short while it already started to feel loose. I could maybe blame myself for not checking it more carefully at first, but for the price, I was disappointed. I don’t think I’d buy from them again.
Tyrone.brantley
May 18, 2026
"Support was actually helpful, thankfully"
I had a little issue with my order and I was already bracing myself for the usual back-and-forth nonsense with customer service. But they replied way faster than I expected, and it actually felt like a real person was trying to help instead of just sending me some generic copy-paste answer.
It still took a bit longer than I would’ve liked to get everything fully sorted, which was annoying, but at least they didn’t leave me hanging. Not a perfect experience, but I’m happy with how they handled it in the end
peggy.Hardin
April 28, 2026
"Okay feel, not super soft"
It feels fine overall, just a little rougher than I expected.
sophie_Schnell00
April 04, 2026
"Returning it was way more annoying than it should’ve been"
I ordered from Groundluxe and didn’t have the best experience. The product just wasn’t what I thought it would be, so I decided to return it. I figured it would be straightforward, but the whole process ended up feeling slow and confusing.
I had to keep following up just to get clear answers, and that part was weird because it was supposed to be a simple return. It dragged on way longer than it needed to, and for that reason, I don’t think I’d order from them again
dustinhargraves3803
April 01, 2026
"The site feels like a rush job"
The whole website gives off unfinished vibes. Some sections are weirdly cramped, the colors feel like they were picked by “whatever works” guy, and the layout had me clicking around like, okay, where am I supposed to go? It just doesn’t come across as very professional, so I didn’t really feel like sticking around for long.
william_Smalley95
March 27, 2026
"This felt way too pricey"
This just didn’t feel worth the price. I was expecting a bit more for what they charged, but it was one of those things where you’re left thinking, yeah, that was too much
NoahStarks_58
March 22, 2026
"Ordered from groundluxe.com. Item’s fine overall, but..."
Ordered from groundluxe.com. Item’s fine overall, but the plug didn’t fit my socket, so I had to use an adapter. Bit annoying.
Not a bad experience, just wish the plug type was clearer before checkout. Delivery was fine.
SylvesterTebo_40
March 21, 2026
"Wish I’d Read the Reviews First"
I regret buying this. The quality was really bad, and it broke after just a week of using it. I wish I had read the reviews first because it definitely wasn’t worth it.
"Didn’t hold up like other pairs I’ve owned"
I really wanted to like these, but the sole cracked after about two weeks of normal wear. I’ve had cheaper shoes from other brands last way longer, so this was disappointing. For the price, I expected better quality and definitely wouldn’t buy them again.
Derick_mcclure97
March 07, 2026
"Looked better online than in person"
I was excited when we booked because the place looked really nice in the photos, but once we got there it kind of fell apart. The first thing I noticed was dust in the corners, and then later the bathroom had these dirty marks that made it feel like it hadn’t really been checked properly. Maybe I’m picky, but it just gave the impression nobody did a final walk-through before we arrived. Also, maintenance was super slow to respond, which made the whole stay more frustrating than it needed to be
Fred.garrett
February 25, 2026
"I tested it with my meter and..."
I tested it with my meter and couldn’t get any real conductivity from it. Maybe I just ended up with a bad one, but I regret not looking into it more before buying because support wasn’t very helpful either
"Didn't really feel a difference..."
I used it consistently for a few weeks, but i can’t say I noticed any kind of grounding effect. Maybe it works for some people, but for me it just didn’t seem to do much..
ben_Townson93
February 21, 2026
"I bought this from Groundluxe mainly because..."
I bought this from Groundluxe mainly because it was advertised as easy to wash, which felt like a basic thing to expect. I followed the instructions, used cold water and a gentle cycle, and it still came out looking rough after just one wash. The edges curled up, it looked worn already, and it took forever to dry. For the price, I really thought it would hold up better. i’m frustrated because all I wanted was something washable, and it didn’t even manage that.
kathrynblair5277
February 17, 2026
"Mostly right, but I think one item was off"
My order was mostly correct, but I’m sure one of the items wasn’t the size I selected. I don’t have the original selection in front of me, so I could be missing something, but it didn’t seem right when it arrived. Everything else was fine and matched what I ordered. It wasn’t a huge deal, just a little annoying to deal with. Shipping was okay overall. Not a bad experience, I just wish the order had been checked a bit more carefully before it was sent out
YvonneMiranda
February 06, 2026
"Not very comfy"
I really wanted to like these, but after wearing them for a while my feet started to hurt. They’re just not comfortable enough for me, and if this is the fit going forward, I’ll probably look at other brands next time. I wouldn’t buy them again
Robert_roses74
February 04, 2026
"I’m actually sleeping better now, which feels like..."
I’m actually sleeping better now, which feels like a tiny miracle. It did take a few nights to really kick in, so I wasn’t instantly swept into dreamland or anything, but once it started helping, the difference was dramatic.
nicolebrandt7946
February 04, 2026
"I checked out groundluxe.com and was actually ready..."
I checked out groundluxe.com and was actually ready to browse properly, but the whole thing gave me weird “trust-me-bro shop” vibes. I just didn’t feel comfortable putting my card details in when the site wasn’t giving me enough clear info or anything that made it feel genuinely secure.
Maybe it’s totally fine, who knows, but I wasn’t about to play “guess the legitimacy” with my money. If a store feels shady-adjacent or too much like a mystery-box checkout, I’m backing out